Refund Policy
Legal Disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - the basics
At Your Money Fast Tax Preparation Services, Inc., we believe trust begins with transparency. Since 2011, we’ve built our business on integrity, accuracy, and a commitment to putting every client’s best interest first. For that reason, all fees are clearly discussed before any work begins.
Because our services require professional time, attention, and expertise, all fees are non-refundable once services are delivered. However, if an error is made on our end, we will promptly correct it at no additional cost. Refunds are only considered in limited circumstances, such as duplicate payments or services that were paid for but not rendered.
Clients remain responsible for providing accurate, complete, and timely information. Outcomes determined by the IRS or state agencies — including refund timing, audit results, or payment obligations — are outside our control and cannot be grounds for a refund.
Our promise is simple: we stand behind our work. If we make a mistake, we fix it. If you ever feel uncertain about fees, we encourage you to ask before moving forward — because every dollar matters, and every client deserves clarity.